Our Delivery Service
UK DeliveryDelivery costs are included in our prices to all UK mainland destinations. Guitars are usually delivered within 36 to 72hrs - but we always like to talk to you first if we can to agree a day when you are in. We use a next business day delivery service and if you specifically want a morning or a Saturday delivery please phone as we need to make a small charge to cover our courier's additional charge to us.
Strings and accessories are normally posted in 3 working days (2nd class).
(90%+ of everything on the web site is always in stock and so only occasionally can we not keep to our normal delivery standards)
Channel Islands, Ireland, Northern Ireland, Scottish Islands DeliveryWe are very happy to deliver to a limited number of destinations outside the mainland UK.
Delivery by insured courier will be charged at cost on all orders outside mainland UK.
Please use the "Contact us" link or phone for carriage charges and delivery details. Alternatively, place your order and we will email you.
Special OrdersWe are very happy to obtain guitars we do not normally stock.
Non stock guitars and guitars built to order are subject to waiting times which can vary from days to months, depending on a range of factors beyond our control. We will give you our very best time estimates before you confirm your order and we will keep you informed at every stage of the process.
Signed for Delivery only
We only deliver when the goods are signed for.
This is for everyone's benefit as it helps to avoid theft and fraud. If no one is in, a card will be put through the door giving instructions.