Classical Guitars PLUS

flamenco, cutaway and electro-nylon string,
small-size and left-handed classical guitars
Prices include UK VAT

Free delivery UK Mainland all Orders over £10


Open Monday-Friday 9-5:30
Please call to make an appointment to visit

Customs Duties and Other Import Costs

When a guitar from us is sent to a customer in a country outside the EU then the customer is responsbile for import duties and related administrative costs. These duties and costs are usually levied by the courier in the country concerned and reclaimed from the customer on delivery.

If you want to know how much these will be then you should -

  • Ask the customs authority in your country (tell them what you are importing and how much you are paying for it (including case, accessories, and the delivery costs)
  • Ask your local branch of UPS or other reputable courier service how much any administration charge is likely to be

We ask customers to tell us how much they have paid and from time to time publish this information here as a guide.

  • USA, October 2009
    "here's the deal - e - o....
    your invoice to me was 407.61 pounds
    i was charged by my credit card $664.02
    i also had to pay $52 to the parcel service (UPS)
    so for $716 i get a guitar that sells here for $1000, if you can even find one
    so thanks again, i love this thing, yahoo ! Jeff Dingman
  • USA, October 2009.
    Total cost of guitar + case + insured shipping £3600 (excluding VAT)
    Total customs / import duties / local administration costs £330 (US$493.13)
    Customs / import duties / local administration costs 9.2%.
  • Australia, June 2009, Total guitar, case and shipping cost £951. Total customs and administrative costs £260 (27%)
  • Australia, January 2009, Total guitar, case and shipping cost £738. Total customs and administrative costs £151 (20%) ("This included our GST (VAT) of 10% of the declared value of the guitar, a customs fee of $50 (about £23), quarantine fee (you can never be too careful.!) of $50, import duty of $65 (about £30) (because the item was valued over $1000 about £460) and misc fees of $10 (about £4)" wrote our customer.)
  • Norway June 2009: "...there is no import duty on musical instruments. I have now received the bill from DHL for the MVA (VAT / Value Added Tax) on the guitar that I received from you. As expected I had to pay 25% of the invoice sum. There is MVA on the transport cost too. And they charged NOK 340,- for administration. That is approximately GBP 32,-"

Please note that we do not charge VAT (our "sales tax" at 15%) when we sell to customers outside the EU.

More Articles...

Phone : 01363 881174

Buy over the internet with complete confidence

See our no-quibble returns policy.

Classical Guitars PLUS is a part of a family-run company which has been doing business on the internet since the 1990s. If there is more you want to know or more you think we could do, please don't hesitate to contact us.

Our Customers Write

"Marks out of ten for customer service? Somewhere, I suppose around forty seven! Thanks and all the best" John McLorinan 24/7/2012

"Thank you very much for a perfect buying experience. I will certainly tell my guitar playing friends about you" Ian 25/2/2016

"Thank you for all your help in getting the right guitar - We'll definitely buy from you again" Nav, 4/2/2016

"Faultless service" John 4/2/2016

"Dealing with you has been a real pleasure from beginning to end. I keep being impressed by how responsive & helpful you are" Gwennael France, 21/2/2013.

"Many thanks for your real old fashioned excellent service! Best," Rupert Latimer, 19/12/2012

"Dear Nicholas ... I would like to take this opportunity to thank you for a brilliant and efficient service, delivered with knowledge, kindness and a personal touch ... Kind regards, Mike Farrant", 10/7/2012

"I want to thank you for the wonderful service. Correspondence has always been very swift and pleasant, and in a good sense not at all "business-like". Also extra thanks for the special attention to us lefty players" Patrik Nummi 16/12/2011

"Hi Nicholas thanks for everything, one does not usually get such caring business relations" Best, Massimo 15/12/2011

"I found your service exemplary" ER 5/12/2012

"Your expertise and advice is invaluable in helping customers make the right purchase. Thank you!" Kyle Davies, 4/7/2011

"Your customer service is super" Roberto Cassani, 10/11/2010

"Thanks for your going the extra mile. I will certainly recommend you to all" Chris Hayter 19/10/2007

"Thanks for all your help" Ian Harding, Suffolk, 25/9/2006.

and lots more...

Delivery Charges and Orders Outside the Mainland UK

Delivery throughout the mainland UK on orders over £10 is free. If you are not in the mainland UK, please phone (+44 (0)1363 881174) or email for delivery charges to your location - please tell us what you want to buy as well as your full postal address. Alternatively just place your order using our secure checkout and we will email you with delivery costs - and we will not take payment until you reply confirming your order. Orders delivered outside Europe and to the Channel Islands are free of VAT.

15 December 2018